Quality Workshop

Quality And KAIZEN Lean Workshop Overview

You've taken all of the right steps so far. Your value streams have been identified. Someone is responsible for improving each stream. A future state map has been drawn that will dramatically reduce the waste in each value stream. But to achieve the future state, there are several quality problems that the team has identified that are essential to solve before true flow can be implemented. How will you solve these quality problems and ensure that they don't happen again?
KAIZEN Institute Lean Advisors Inc. can help. We can deliver on-site at your organization a straightforward two-day problem solving workshop that teaches your people the tools that they need to find the root causes of most value stream quality problems, and then shows them how to implement permanent fixes to these problems. Real problems from the workplace are used in class as practice examples. The result of the Quality and KAIZEN Lean workshop is a transfer of knowledge to your team that will be invaluable in continuing to solve quality problems and improving Flow. Fully experienced members of KAIZEN Institute Lean Advisors Inc. lead the Quality and KAIZEN Lean workshop.

Learning Objectives

Understand how aKAIZEN Lean strategy depends on good quality.

• Learn quality problem-solving techniques - applied to a real value stream in a hands-on manner.


• Learn to see workplace quality in a new way, understand how poor quality inhibits Flow, motivate your team, and change people's way of thinking.


• Immediately improve your bottom-line results.

Program Agenda

Quality and KAIZEN Lean - Preparation Work
(The day before the workshop)

• Tour the work area to become familiar with the activities being performed.


• Select product families and applicable problems for the practical exercises.


• Calculate quality performance from data collected by the host company prior to the session.


• Prepare data sheets for the class for their practical exercises.


• Review the class participant list and divide the students into teams.


• Prepare the classroom for the session the next day.


• Brief senior managers about the training, and implement the appropriate advance communications in the host facility.

Quality and KAIZEN Lean - Day One

• Introduction and Getting Started


• The basic quality methods


• Setting your priorities based on value streams


• Documenting your current state


• Exercise: Selecting a priority problem to start with


• The tools of the trade


• Exercise: Priority problem data collection, organization, and review

Quality and KAIZEN Lean - Day Two

• Review


• Exercise: Applying the tools


• Selecting a solution


• Exercise: Teams select a solution to validate


• Validating the proposed solution


• Implementing, measuring, and continuous improvement


• Conclusion

Who Should Attend?

• Executives and leaders


• Value Stream Managers


• Quality Managers and quality personnel


• Engineers


• Logistics


• Line Staff

Prerequisites

The hands-on Quality and KAIZEN Lean workshop problems that will be used as examples should be part of your Future-State Value Stream Plan. Therefore, a good working knowledge of Value Stream Mapping is important to get the most out of this workshop.