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Paul Youldon, Lean IT Specialist

Paul Youldon has worked in Information Technology (IT) for over 20 years, primarily in the Federal Government, leading software development projects, managing IT service desks, and as an IT enterprise architect guiding business and IT teams to create IT solutions that produce business value.

As an IT enterprise architect at the Canadian International Development Agency, Paul designed and led a series of facilitated workshops to fast track the IT project lifecycle by engaging system users and IT designers. He also led change management workshops for 100 stakeholders affected by the amalgamation of two enterprise-wide finance and human resources IT systems at the Department of Foreign Affairs, Trade and Development.As Director of Corporate Systems at Health Canada, Paul designed and drove organizational change processes with two different software development organizations. Paul’s focus with The Lean Advisors Team is to build the “Lean for IT” domain which means applying Lean methods to typical IT areas such as service management, software development project management and IT planning and governance. Paul has lived the experience of over-engineering IT projects and solutions which can fail to bring business value yet deliver cost overruns. Lean for IT means understanding value, bringing “just enough” technology and services, reducing duplication and over-processing, while optimizing process flow in order to drive greater value from IT investments.

Paul holds a Master of Business Administration Degree from the University of Ottawa, a Computing Diploma from Algonquin College and a Bachelor of Science Degree from the University of Waterloo. He is a member of the International Association of Facilitators (IAF) and is pursuing the designation of a Certified Professional Facilitator with IAF.

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