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Shelly Van Den Heuval, Senior Consultant

Shelly has more than 25 years of process engineering and business transformation experience in healthcare, automotive, aerospace, computer electronics, and financial services. Her key areas of expertise include Lean, Six Sigma, Change Leadership, Strategy Deployment, and Project Delivery. Prior to her consulting career, Shelly was the manager of automotive electronics plants in Canada and the US, GM of AlliedSignal's Canadian aerospace division, VP of quality and operational excellence for Celestica, and VP of CIBC’s process reengineering team. She takes a practical approach to process improvement by understanding an organization's unique needs and creating a plan and approach to meet those needs. She has facilitated Lean, Six Sigma, Change Leadership, and Leadership Development workshops for cross-functional teams and executives in a variety of manufacturing and non-manufacturing industries (healthcare and financial services). Shelly has led highly successful transactional process reengineering initiatives including Kaizen events in areas such as order entry, and human resource recruiting and training. Her track record in leading manufacturing process initiatives in areas such as inventory reduction, cell layout, cycle time improvement, and defect reduction is equally successful. Shelly has a MBA from Pepperdine University (California). She is a certified Management Consultant (CMC), Adult Teacher/Trainer, Change Specialist, Six Sigma Green Belt and Champion, and Lean Technician. Areas of training expertise include: • Lean for Non-Manufacturing Organizations • Lean Manufacturing • Lean Six Sigma for Green Belts, Yellow Belts, and Executives/Champions (full suite of DMAIC tools, techniques, and methodology including Change Management and Project Management light) • Kaizen (process and event leadership) • Change Management Tools • Failure Modes and Effects Analysis • Mistake Proofing • Coaching • Facilitation Skills
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