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Lean Process Improvement


Phase 1 – Lean Foundations

Introduction to Lean

Introduction to Lean will provide the Process Improvement Team with a fundamental understanding of Lean Principles. The training will provide a primer on Lean concepts, tools and improvement methods to ensure that all stakeholders have a common understanding of the techniques that will be deployed. The goal is to begin to change thinking from the traditional way of doing ‘work’ to a new ‘Lean’ way of doing work.

Phase 2 – Value Stream Transformation

Value Stream Mapping

Our Value Stream Transformation phase follows a well -structured process, which has been tried and tested across 100’s of organizations with our consultants. Our approach emphasizes stakeholder engagement through active participation of stakeholders in key project events (e.g., current state value stream mapping, future state mapping & implementation, etc.). We embed change management knowledge and techniques to ensure sustainability of improvements.

For each engagement that we support, we recognize that there are unique factors that must be taken into account when designing a project support approach. Our Lean training sessions are delivered ‘just in time’ to the team throughout the project to introduce / reinforce a Lean concept or methodology for practical application within the context of the specific project.

Phase 3 - Implementation

Coaching and Kaizen Support

Kaizen is a critical team problem solving / improvement tool supporting companies and organizations in their ongoing improvement activities identified through Enterprise Value Stream Mapping.  Kaizen events are structured, action focused, 3 -5 day events that utilizing a cross functional team that applies a traditional problem solving model.

It is critical for companies to use Kaizen as part of this system level approach to improvement. The Future State Implementation Plan is based on Lean Principles supporting key company objectives. Through the use of Kaizen Events, companies improve their ‘end to end’ process through the introduction of Flow and Pull to improve quality, Responsiveness/Service while reducing Cost.


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