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Dwight Bryan, MBA, LSSMBB

Lean Consultant, Operational Excellence Leader

Dwight Bryan is a transformational Lean Six Sigma Master Black Belt with over two decades of experience driving operational excellence, customer experience improvement, and enterprise-wide performance transformation across leading organizations including Novo Nordisk Canada and Cardinal Health Canada. He is known for translating complex strategic priorities into streamlined processes, engaged teams, and measurable business outcomes.

As an experienced Lean consultant and coach, Dwight has led and supported more than a hundred improvement initiatives generating millions of $$ in value. He has designed and delivered Lean and problem-solving training for teams across Quality, Supply Chain, Finance, and Commercial functions, building sustainable capability and fostering a culture of continuous improvement. Dwight is recognized for his ability to engage stakeholders at every level, using clarity, data-driven insight, and an approachable coaching style to build problem-solving capability and lasting cultural adoption.

A sample of those achievements include reducing temperature-related product deviations by more than 90% in pharmaceutical distribution, delivering 30% reductions in medication shipping errors in clinical settings, and improving operational cycle times to recover hundreds of hours of staff capacity annually.

Dwight has applied his Lean expertise to transform municipal operations across Canada, leading projects to elevate Development Application Processing, Municipal Enforcement, Procurement, Finance, Capital Budgeting and Fleet Management functions. His initiatives have delivered measurable, high-value results, including a 60% reduction in development application intake lead time, more than 4,000 hours in annual procurement time savings, and hundreds of thousands of dollars in productivity gains. Beyond project outcomes, Dwight has strengthened municipal capability more broadly by training, coaching, and mentoring more than 100 Green Belt and Black Belt candidates, equipping teams with the skills and confidence to sustain improvements and advance ongoing operational excellence.

Dwight holds an MBA in Finance from York University – Schulich School of Business and a Bachelor of Science in Mathematics from the University of the West Indies. His professional qualifications include Lean Six Sigma Master Black Belt certification, examinations from the Society of Actuaries, and advanced training in Prosci Change Management, Organizational Design, Coaching & Mentoring, Adult Learning, and Facilitation.

With a blend of analytical rigour, approachable leadership, and human-centered change expertise, Dwight consistently helps organizations/businesses work smarter, elevate customer value, and build the internal capability to sustain improvement long after the project ends.

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