Monthly Archives: January 2024

Measurements Can Misinform and Cloud Decision-Making

I recently came across an article in the National Post titled, ‘Our Economy Doing Worse Than They Say’ by Adam Zivo (December 28, 2023). The article focused on how a country’s economic status can be misled by not assessing numbers and indicators properly, which in turn leads to a false comfort level amongst citizens and those leading the country. His findings and thoughts led me to thinking about the similarity to situations we have witnessed with businesses/organizations over the past 25 years, throughout North America. We repeatedly encountered companies that were using numbers and financial indicators that limited their understanding of how well the company was doing.… Read more »

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